Shipping

Region	Fee (SGD)	Duration*
Singapore - Speedpost/Smartpac/Courier	Free	1-3
Malaysia - Courier	$10	3-7
Rest of the world - Singpost	$25	7-18

(*) Shipping phone number must be from the same Shipping country. We will not be responsible if item cannot be delivered/collected from locker (e.g. Parcel Santa) if phone number is incorrect or uncontactable by courier. 

(*) If delivery address is Hotel, please put Hotel Concierge with your name & Room Number (if avail) as Delivery Name. E.g. Name: Hotel Concierge/Audrey T. - room xxx.

Please note that delivery to Hotel is your own risk depends on your stay period that item might not be delivered on time before your departure.

(*)  Duration is estimated only & often changed by Singpost/Courier. For international order, sometime it is delayed by local post/custom that is out of our control.

(*) Please allow 1-2 business days for order processing and verification. Duration indicated above does not include processing time.

(*) Uncollected parcel will be returned to Joli Pretty and re-delivery will be chargeable. 

(*) Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order. To avoid unplanned cost, customs and duties estimation can be found here.

(*) If you need express shipping other than our standard shipping provider, please email us to make arrangement. Surcharge will apply.