Frequently Asked Questions
Check most frequently asked questions here
Shopping
Do you have shop for me to try/view?
How to know which one is Ready stock?
What is Pre-Order?
Can I amend/cancel my order after payment?
What are accepted currencies?
Do you have shop for me to try/view?
How to know which one is Ready stock?
What is Pre-Order?
Can I amend/cancel my order after payment?
What are accepted currencies?
What type of customization do you offer and how does it work?
Do you do alteration?
Do you provide measuring service?
What is your exchange/return policy?
Can I return/exchange sale items?
What is the status of my return?
What about garment care?
Do I need an account to shop?
I don't receive any Order Confirmation after purchase. What should I do?
When I can receive my order?
What are delivery options?
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